Shipping Policy
Zanory ensures a secure, efficient, and carefully handled global shipping system for all jewelry orders. Every piece is processed, inspected, and packaged with premium care before delivery.
1. Order Processing Flow
Step 1 — Order Confirmation
Orders are confirmed instantly after successful payment verification.
Step 2 — Quality Inspection
Each jewelry item is manually inspected for craftsmanship and finishing quality.
Step 3 — Secure Packaging
Products are packaged in protective luxury boxes to ensure safe international transit.
Step 4 — Dispatch
Orders are handed to trusted global logistics partners.
2. Shipping Timeframes
Processing Time
1–3 business days for inspection and packaging.
International Delivery
7–15 business days depending on destination.
Remote Areas
May require additional 3–5 days depending on logistics availability.
3. Shipping Conditions
✔ Free or calculated shipping depending on region and order value.
✔ Tracking number provided after dispatch.
✔ Signature may be required upon delivery in selected regions.
✔ Delivery delays may occur due to customs inspection or peak seasons.
4. Shipping Issues & Solutions
Lost Package
We initiate carrier investigation and provide replacement or refund if confirmed lost.
Delayed Shipment
We monitor logistics status and assist customers with real-time updates.
Wrong Address
Orders shipped to incorrect addresses due to user input cannot always be recovered.
Damaged Package
We provide replacement support if damage occurred during transit.
5. Customer Support
For any shipping-related inquiries, please contact our support team:
Email: service@zanory.store
Website: zanory.store
Response time: within 24–48 hours.
Zanory is committed to providing a reliable and premium global delivery experience for every jewelry order.