Yes. Zanory primarily uses freshwater pearls, natural mother-of-pearl, crystal elements, and 925 sterling silver in selected designs. Each piece is carefully curated to balance natural authenticity with refined modern craftsmanship. Because pearls and natural materials vary in texture and shape, every item has a unique and slightly different appearance, making each piece truly one of a kind.

We recommend avoiding direct contact with water, perfume, lotions, and chemicals to preserve the natural luster of pearls and crystals. After wearing, gently wipe your jewelry with a soft cloth and store it in a dry, separate jewelry pouch or box. Proper care will help maintain its shine, structure, and long-term durability.

Yes. Most Zanory designs use hypoallergenic materials such as sterling silver and carefully selected metal alloys, making them suitable for sensitive skin. However, individual reactions may vary, so we still recommend avoiding prolonged exposure to moisture or sweat to ensure maximum comfort and safety.

Standard shipping typically takes 7–15 business days, depending on your location. Orders are usually processed within 1–3 business days before shipment. Once your order is dispatched, you will receive a tracking number via email so you can monitor your package in real time.

Yes. Zanory offers returns or exchanges within a limited period after delivery, provided that items are unused, unworn, and in original packaging. If you receive a damaged or incorrect item, our support team will assist you with a replacement or refund process. Please contact us at service@zanory.store for assistance.